Cancellation Policy: In Case there is a change in the travel plans, kindly cancel the reservation by 48 hours of the intended date of arrival, falling which one night's room charge will be levied as a cancellation charge.
The check in time of the hotel is at 12:00 hrs
The Check out time of the hotel is at 11:00 hrs
Visitors are not permitted in the guest rooms between 21:00 hrs to 08:00 hrs.
Carrying of arms & ammunitions or any fire/hazardous items are prohibited in hotel premises.
Guest acknowledges & joins several liabilities for all services rendered until final settlement.
Disputes are subjected to the jurisdiction of the city of Bilaspur.
Management reserves the right of admission
Outside food & beverage will not be allowed in our hotel premises.
INR 500 would be charged for damage or loss of the room key card.
PRIVACY POLICIES
The Aananda Imperial welcomes you to its website and looks forward to a meaningful interaction with you.
The Aananda Imperial respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
The Aananda Imperial assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
The Aananda Imperial reserves its rights to collect analysis and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact The Aananda Imperial at reservation@aanandaimperialhotel.com
While The Aananda Imperial assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized person’s consequent to misuse of the internet environment.
The Aananda Imperial reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly. In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, The Aananda Imperial will assume that you have no objections to the terms of this privacy policy.
When you make a reservation on www.aanandaimperialhotel.com, you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. The Hotel and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveler. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of the Hotel. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site. On www.aanandaimperialhotel.com, we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any information. To make your reservation planning more convenient, we use what is known as a "cookie", which allows the system to temporarily remember your travel dates and preferences during each visit to the site. Cookies also allow us to track the more frequently visited pages of www.aanandaimperialhotel.com, which helps us improve the site for your benefit. Cookies are not programs that will corrupt your computer or damage your files. The cookies used do not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.
If you do not want to accept cookies while on our site, please consult your internet browser settings for more information. However, if you decide not to accept cookies while visiting www.aanandaimperialhotel.com, you may not be able to complete certain transactions.
The www.aanandaimperialhotel.com site does contain external links that will take you away from the site to our social media partners. We are not responsible for the privacy practices or the content of these sites.
<h4>Privacy Policy</h4>This privacy policy sets out how we use and protects any information that you give us when you use this website.<br>We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.<br>We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.<br><br><h4>What we collect</h4>We collect the following informations:-<p>1. All guests valid government photo identity cards (pan card is not accepted).</p><p>2. Business card.</p><p>3.Contact number & Email id.</p><p>4. Payment at the time of check-in.</p><h4>What we do with the information we gather</h4>We require this information to understand your needs and provide you with a better service, and for the following reasons:<br>Internal record keeping.<br>We may use the information to improve our products and services.<br>We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, <h2>to do this you need to opt in for this service.</h2><br>We may contact you by email, phone, or mail.<br>We may use the information to customise the website according to your interests.<br><br><h4>Security</h4>We are committed to ensuring that your information is secure.To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.<br><br><h4>How we use cookies</h4>A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store your preferences and record session information. The information that we collect is then used to ensure a more personalized service level for our users. Please be assured though that your credit card number will not be saved for security reasons. You must type the credit card number each time you make a purchase.<br>You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies. As cookies allow you to take advantage of some of the Website's essential features, we recommend that you accept cookies. For instance, if you block or otherwise reject our cookies, you will not be able to book flights or use any products or services on the Website that require you to log-in.<br>This information is treated confidentially and will not be shared with anyone outside of the Company unless otherwise stated in this Privacy Policy. We will only use this information to make informed decisions regarding the purchase of online advertising.<br><br><h4>Links to other websites</h4>Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.<br><br><h4>Controlling your personal information</h4>You may choose to restrict the collection or use of your personal information in the following ways:<br>We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.<br>You may request details of personal information which we hold about you under the Data Protection Act 1998<br>If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.<p></p>