Hotel and Privacy Policies



  • IDs from Bilaspur City is not allowed
  • Cancellation Policy: In Case there is a change in the travel plans, kindly cancel the reservation by 48 hours of the intended date of arrival, falling which one night's room charge will be levied as a cancellation charge.
  • The check in time of the hotel is at 12:00 hrs
  • The Check out time of the hotel is at 11:00 hrs
  • Visitors are not permitted in the guest rooms between 21:00 hrs to 08:00 hrs.
  • Carrying of arms & ammunitions or any fire/hazardous items are prohibited in hotel premises.
  • Guest acknowledges & joins several liabilities for all services rendered until final settlement.
  • Disputes are subjected to the jurisdiction of the city of Bilaspur.
  • Management reserves the right of admission
  • Outside food & beverage will not be allowed in our hotel premises.
  • INR 500 would be charged for damage or loss of the room key card.


  • The Aananda Imperial welcomes you to its website and looks forward to a meaningful interaction with you.
  • The Aananda Imperial respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit card particulars and the like, shall be entitled to privacy and kept confidential.
  • The Aananda Imperial assures you that your personal information shall not be used/disclosed by it, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
  • The Aananda Imperial reserves its rights to collect analysis and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
  • If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact The Aananda Imperial at
  • While The Aananda Imperial assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized person’s consequent to misuse of the internet environment.
  • The Aananda Imperial reserves its rights to revise this privacy policy from time to time at its discretion with a view to making the policy more user friendly. In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, The Aananda Imperial will assume that you have no objections to the terms of this privacy policy.

When you make a reservation on, you will be asked to enter personal information in order to secure your reservation. This information is submitted to our booking partner and our Web Hosting provider. The Hotel and these service providers WILL NOT sell or distribute any personal information about you or any other individual traveler. The name, address and phone number you provide may be used for marketing or quality assurance purposes for the benefit of the Hotel. While you will receive an e-mail confirmation whenever you make a reservation on-line, you will not receive any unsolicited e-mail as a result of making a reservation on our site. On, we strive to ensure that the most secure encryption technology is used, to allow you to book your travel reservations without the worry of someone misusing any information. To make your reservation planning more convenient, we use what is known as a "cookie", which allows the system to temporarily remember your travel dates and preferences during each visit to the site. Cookies also allow us to track the more frequently visited pages of, which helps us improve the site for your benefit. Cookies are not programs that will corrupt your computer or damage your files. The cookies used do not reveal your personal identity, nor can they capture personal or private data. Our cookies automatically expire as soon as you leave our site.

  • If you do not want to accept cookies while on our site, please consult your internet browser settings for more information. However, if you decide not to accept cookies while visiting, you may not be able to complete certain transactions.
  • The site does contain external links that will take you away from the site to our social media partners. We are not responsible for the privacy practices or the content of these sites.